How to use a medical insurance policy in Belarus

Before going to the doctor, you need to contact the help center and describe the problem.

The phone number of the help center you will find on the insurance policy.The phone number of the help center you will find on the insurance policy

The help center will appoint a specific doctor (or clinic) where you should contact.

Your insurance in Belarus does not cover all medical services. The amount of medical care in Belarus that is covered by the insurance company depends on the variant of the previously purchased insurance (Standart, Standart+, Optimum).
General insurance conditions

Take your insurance policy and go to the doctor appointed by the help center.

The insurance policy must be presented at the clinic before proceeding with medical procedures so that the doctor confirms that the service provided will be free of charge for you.

If your health is in serious danger and an emergency is required, you must directly call an ambulance by phone:

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